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Medical Marijuana: Frequently Asked Questions

Please visit our Coronavirus FAQs page for information on how CannaMD is keeping patients safe, including telehealth (remote/virtual) appointment instructions.

Yes. After the initial 70-day prescription, you can get two 70-day renewals without visiting the doctor’s office.

Renewal of a medical marijuana prescription costs $195.

CannaMD accepts all major credit and debit cards. We do not accept cash, FSA, or HSA cards. Insurance, Medicare and Medicaid do not cover medical marijuana at this time.

Note: Some insurance companies may offer reimbursement if you submit a receipt for your visit.

Full payment or a partial payment of at least $50 must be made at the time of scheduling. If a partial payment is made, a representative will call two days prior to your scheduled appointment to collect the remaining balance.

We cannot take payments in our offices.

If you cancel prior to 48 hours before your scheduled appointment, you will receive a full refund. If you cancel within 48 hours of your scheduled appointment, you will receive a full refund minus a $50 fee.

Note: There are no refunds issued after you have completed your appointment.

All refund requests must occur within 90 days of initial payment. Refunds will not be issued after this point.

Telehealth patients acknowledge that electronic signatures may be required and that signing electronic forms may be a required part of the certification process. While CannaMD will make every attempt to assist, inability and/or failure to sign electronic forms will not constitute grounds for a refund.

If you have any additional questions, please don’t hesitate to call us at (855) 420-9170.

  • A caregiver must be 21 years old, and complete a caregiver certification course which costs up to $100. The caregiver must pass a background check if he or she is not a close relative of the patient.
  • The caregiver must be the patient’s legal guardian or have a medical power of attorney.
  • No more than one caregiver may be designated for each patient, unless that patient is a minor. Only one patient can be assigned to one caregiver.
  • A caregiver may be employed through hospice.

The caregiver will be registered along with the patient in the Medical Marijuana Registry, and will receive a medical marijuana card which must be presented with a photo ID when picking up or signing for a medical marijuana prescription.

To prove you are a Florida resident, you must present one of the following documents, along with your photo ID:

  • Copy of your house deed or lease agreement
  • Utility bill no more than two months old
  • State ID or driver’s license
  • Passport

The term “seasonal resident” means any person who temporarily resides in this state for a period of at least 31 consecutive days in each calendar year, maintains a temporary residence in this state, returns to the state or jurisdiction of his or her residence at least one time during each calendar year, and is registered to vote or pays income tax in another state or jurisdiction.

Yes. However, Senate Bill 182 mandates that physicians must submit supporting research establishing the specific efficacy of smoking for the condition at hand. For this reason, certain conditions may not be eligible.

At this time, CannaMD physicians issue smoking recommendations for the following conditions:

  • ALS
  • Anorexia
  • Anxiety
  • Cancer
  • Chemotherapy side effects
  • Chronic pain
  • Crohn’s disease
  • Depression
  • Diabetes
  • Epilepsy
  • Fibromyalgia
  • Glaucoma
  • Inflammatory bowel disease
  • Migraines
  • Multiple sclerosis
  • Nausea
  • Neuropathy
  • Osteoarthritis
  • Parkinson’s disease
  • PTSD
  • Rheumatoid arthritis
  • Spasticity
  • Tourette’s

Note: This list is subject to change. For more details, please call 1 (855) 420-9170.

You must be personally examined by a doctor who is certified to prescribe medical marijuana, and be diagnosed with one of the qualifying conditions. The doctor determines that you have a qualifying condition, and that the potential benefits of taking medical marijuana outweigh the risks. The doctor then registers you in the Medical Marijuana Use Registry so that you can receive a medical marijuana card.

Talk to your employer’s human resources department about your medical condition. Taking medical marijuana could jeopardize your employment.

A medical marijuana card is a photo ID card issued by the Florida Department of Health. When you go to a medical marijuana treatment center, you must provide a Medical Marijuana Use Registry identification card to obtain medical marijuana, or a marijuana delivery device. The card may also be used to verify that a patient or legal representative is in the Department of Health’s Medical Marijuana Use Registry.

Once your doctor has registered you with the Florida Medical Marijuana Use Registry, you can apply for a medical marijuana card. You will receive an email with a link to fill out the application on the Office of Compassionate Use website. Your application will be reviewed and, if approved, a medical marijuana card will be sent to you through the mail.

Allow 30 days for the review of your application. There is a $75 application fee.

Medical marijuana cards expire after one year, and must be renewed. To avoid delays in filling your medical marijuana orders, apply for the renewal 45 days before your card expires.

Note: Recent advertising promising a medical marijuana card for a fee are a scam. You can only receive a card by going through the registration process with a qualified physician, and then applying online.

The Medical Marijuana Use Registry is a secure, online database of ordering physicians and qualified medical marijuana patients. It is maintained by the Florida Department of Health’s Office of Medical Marijuana Use.

It is accessible to ordering physicians, law enforcement, dispensing organization staff, and Office of Medical Marijuana Use staff.

Low-THC marijuana is defined as containing 0.8 percent or less of the psychoactive compound tetrahydrocannabinol (THC), and more than 10 percent of cannabidiol (CBD). Low-THC marijuana typically does not produce the euphoria (high) often associated with medical cannabis.

Some medical conditions, like seizures, anxiety, pain, and insomnia, respond best to low-THC, high CBD marijuana. Conditions characterized by chronic pain, depression, fatigue, nausea, wasting, and gastrointestinal disorders respond to high-THC medical cannabis.

When ordering marijuana for a patient, the doctor must specify whether the order is for low-THC marijuana or medical cannabis.

Only a licensed medical marijuana treatment center is authorized to dispense medical marijuana to qualified patients and their caretakers. Medical marijuana clinics and doctors who prescribe medical marijuana are not allowed to sell it. A list of medical marijuana treatment centers is posted on the Office of Medical Marijuana Use website.

You can have your medical marijuana order delivered by courier.

A medical marijuana treatment center (MMTC) is a business licensed by the state of Florida to cultivate, process, and dispense medical marijuana products. Currently there are 12 licensed medical marijuana treatment centers, but not all of them are operating yet.

Ready To Get Started?

Florida patients can use the alternative medical marijuana treatment, setup a doctor consultation today!

Still Have Questions?

Some of the most common questions regarding Medical Marijuana and how to receive a recommendation are answered on this page. If you still have unanswered questions, contact us and speak to a certified physician.


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