CannaMD FAQ: Answers to Your Medical Marijuana Questions

Qualification requirements vary by state. Please select a state from the “State-Specific FAQs” section on this page to learn more about programs where CannaMD offers medical marijuana services.

CannaMD offers telehealth appointments in multiple states, along with in-person appointments in over two dozen locations across Florida (where telehealth is also available).

To find a doctor near you, please visit our Clinic Locations page. 

CannaMD prides itself on facilitating easy-to-understand access to cutting-edge cannabis research. To learn more about how medical marijuana may help your condition, please visit the CannaMD blog. Enter your condition in the search bar and browse away!

CannaMD accepts all major credit and debit cards. We do not accept cash, FSA, or HSA cards. Insurance, Medicare and Medicaid do not cover medical marijuana at this time.

Note: Some insurance companies may offer reimbursement if you submit a receipt for your visit.

Full payment or a partial payment of at least $50 must be made at the time of scheduling. If a partial payment is made, a representative will call two days prior to your scheduled appointment to collect the remaining balance.

We cannot take payment in our offices.

If you see one of our physicians and don’t qualify for whatever reason, we offer a 100% money-back guarantee!

If you cancel prior to 48 hours before your scheduled appointment, you will receive a full refund. If you cancel within 48 hours of your scheduled appointment, you will receive a full refund minus a $50 fee.

Note: There are no refunds issued after you have completed your appointment.

All refund requests must occur within 90 days of initial payment. Refunds will not be issued after this point.

Telehealth patients acknowledge that electronic signatures may be required and that signing electronic forms may be a required part of the certification process. While CannaMD will make every attempt to assist, inability and/or failure to sign electronic forms will not constitute grounds for a refund.

If you have any additional questions, please don’t hesitate to call us at (855) 420-9170.

Yes! Our physicians are state-licensed MDs and DOs just like any other doctor you might visit. However, our physicians went through additional training in order to be able to legally recommend medical marijuana to patients, as mandated by state law.

Only a state-licensed facility (called a medical marijuana treatment center, dispensary, or pharmacy, depending on the state) is authorized to dispense medical marijuana to qualified patients. Medical marijuana clinics and doctors who recommend medical marijuana are not allowed to sell it.

To find a where to purchase legal cannabis medication in your state, please see our Dispensary page.