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FAQ

Medical Marijuana: Frequently Asked Questions

Please visit our Coronavirus FAQs page for information on how CannaMD is keeping patients safe, including telehealth (remote/virtual) appointment instructions.

Before purchasing cannabis from a medical marijuana treatment center (or dispensary), Florida patients must first qualify for a medical marijuana certification; CannaMD provides qualified patients with the state-required recommendation to complete this process. The state of Florida outlines a number of eligible health conditions. To see if yours is one of them, simply visit our Get Started page give our board-certified physicians a call at (855) 420-9170. We’re happy to review your personal medical history for FREE and steer you in the right direction!

If you’re a first-time patient, our appointment fee is $249. Renewal appointments are $195. (Note: Florida law requires patients to complete a renewal appointment every 210 days.) However, CannaMD is happy to extend a 10% discount to all veterans and active duty service members. Patients may also save up to $75 a year by referring friends and family! Please note: The Florida Department of Health charges a separate $75 fee.

Florida law requires patients to complete a renewal appointment every 210 days in order to keep their medical marijuana card active. We charge $195 for this renewal appointment. However, CannaMD is happy to extend a 10% discount to all veterans and active duty service members. Patients may also save up to $75 a year by referring friends and family!

CannaMD renewal appointments cost $195.

Absolutely! We’re honored to offer veterans and military service members a 10% discount on all appointment fees. Patients may also save up to $75 a year by referring friends and family! You can learn more about this program by visiting our Referral Program page.

Other than our appointment costs, we don’t charge any other fees! (Please note: The Florida Department of Health charges a separate $75 annual fee.)

CannaMD accepts all major credit and debit cards. We do not accept cash, FSA, or HSA cards. Insurance, Medicare and Medicaid do not cover medical marijuana at this time.

Note: Some insurance companies may offer reimbursement if you submit a receipt for your visit.

Full payment or a partial payment of at least $50 must be made at the time of scheduling. If a partial payment is made, a representative will call two days prior to your scheduled appointment to collect the remaining balance.

We cannot take payments in our offices.

If you see one of our physicians and don’t qualify for whatever reason, we offer a 100% money-back guarantee!

If you cancel prior to 48 hours before your scheduled appointment, you will receive a full refund. If you cancel within 48 hours of your scheduled appointment, you will receive a full refund minus a $50 fee.

Note: There are no refunds issued after you have completed your appointment.

All refund requests must occur within 90 days of initial payment. Refunds will not be issued after this point.

Telehealth patients acknowledge that electronic signatures may be required and that signing electronic forms may be a required part of the certification process. While CannaMD will make every attempt to assist, inability and/or failure to sign electronic forms will not constitute grounds for a refund.

If you have any additional questions, please don’t hesitate to call us at (855) 420-9170.

Florida law requires all recommending physicians to complete a state-mandated training program in order to qualify patients for medical marijuana use. All CannaMD physicians are state-licensed physicians who have completed this additional training.

Yes! Our physicians are state-licensed MDs and DOs just like any other doctor you might visit. However, our physicians went through additional training in order to be able to legally recommend medical marijuana to patients, as mandated by Florida state law.

As outlined by Amendment 2, the following conditions qualify for medical marijuana treatment in Florida:

  • ALS
  • Cancer
  • Crohn’s disease
  • Epilepsy
  • Glaucoma
  • HIV/AIDS
  • Multiple sclerosis
  • Parkinson’s disease
  • PTSD

In addition to these qualifying conditions, Senate Bill 8A also allows for treatment of other “diagnosable, debilitating conditions of like, kind, or class” (such as anxiety, depression, and migraines), as well as terminal conditions (diagnosed by a physician other than the physician issuing certification) and chronic nonmalignant pain (defined as pain caused by a qualifying medical condition that persists beyond the usual course of that condition). To find out if your condition is eligible, simply visit our Conditions page or give us a call at (855) 420-9170!

  • A caregiver must be 21 years old, and complete a caregiver certification course which costs up to $100. The caregiver must pass a background check if he or she is not a close relative of the patient.
  • The caregiver must be the patient’s legal guardian or have a medical power of attorney.
  • No more than one caregiver may be designated for each patient, unless that patient is a minor. Only one patient can be assigned to one caregiver.
  • A caregiver may be employed through hospice.

The caregiver will be registered along with the patient in the Medical Marijuana Registry, and will receive a medical marijuana card which must be presented with a photo ID when picking up or signing for a medical marijuana prescription.

To prove you are a Florida resident, you must present one of the following documents, along with your photo ID:

  • Copy of your house deed or lease agreement
  • Utility bill no more than two months old
  • State ID or driver’s license
  • Passport

The term “seasonal resident” means any person who temporarily resides in this state for a period of at least 31 consecutive days in each calendar year, maintains a temporary residence in this state, returns to the state or jurisdiction of his or her residence at least one time during each calendar year, and is registered to vote or pays income tax in another state or jurisdiction.

Yes. However, Senate Bill 182 mandates that physicians must submit supporting research establishing the specific efficacy of smoking for the condition at hand. For this reason, certain conditions may not be eligible.

Talk to your employer’s human resources department about your medical condition. Taking medical marijuana could jeopardize your employment.

The Medical Marijuana Use Registry is a secure, online database of ordering physicians and qualified medical marijuana patients. It is maintained by the Florida Department of Health’s Office of Medical Marijuana Use.

It is accessible to ordering physicians, law enforcement, dispensing organization staff, and Office of Medical Marijuana Use staff.

Low-THC marijuana is defined as containing 0.8 percent or less of the psychoactive compound tetrahydrocannabinol (THC), and more than 10 percent of cannabidiol (CBD). Low-THC marijuana typically does not produce the euphoria (high) often associated with medical cannabis.

Some medical conditions, like seizures, anxiety, pain, and insomnia, respond best to low-THC, high CBD marijuana. Conditions characterized by chronic pain, depression, fatigue, nausea, wasting, and gastrointestinal disorders respond to high-THC medical cannabis.

When ordering marijuana for a patient, the doctor must specify whether the order is for low-THC marijuana or medical cannabis.

Only a licensed medical marijuana treatment center is authorized to dispense medical marijuana to qualified patients and their caretakers. Medical marijuana clinics and doctors who prescribe medical marijuana are not allowed to sell it.

For a full state directory, please see our Dispensary page.

A medical marijuana treatment center (MMTC) is a business licensed by the state of Florida to cultivate, process, and dispense medical marijuana products.

For a full directory, please see our Dispensary page.

Ready To Get Started?

Florida patients can use the alternative medical marijuana treatment, setup a doctor consultation today!

Still Have Questions?

Some of the most common questions regarding Medical Marijuana and how to receive a recommendation are answered on this page. If you still have unanswered questions, contact us and speak to a certified physician.

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