Coronavirus Policies

What is CannaMD doing to keep patients safe?

CannaMD physicians are closely monitoring state and federal updates and adhering to best practices when it comes to protecting the health of both our patients and dedicated staff. These precautions include, but are not limited to:

Offering telehealth (remote/virtual) renewal appointments as allowed by law
Pre-screening patients over the phone via CDC guidelines to confirm they are not ill before booking
Asking patients who feel ill to reschedule
Limiting traffic to each office (e.g., patient guests/visitors, deliveries, promotional visits)
Implementing additional cleaning measures to guarantee strict compliance with CDC guidelines
Limiting wait times in all reception areas

If you have any questions, please feel free to reach us at (855) 420-9170. As always, the health of our patients is CannaMD‘s top priority and we remain committed to serving as a source of medical information and assistance.

I'm a renewal patient. Do I have to come into the office?

No. According to the Department of Health Emergency Order issued March 16 by State Surgeon General, Dr. Scott A. Rivkees, medical cannabis physicians may conduct telehealth (remote) appointments for “existing qualified patients with an existing certification that was issued by that qualified physician.” Through Emergency Order 20-011, Dr. Rivkees extended telehealth provisions as long as Florida’s State of Emergency (authorized through Executive Order 20-52) continues and/or is extended. (For the most recent authorization, see: Executive Order 21-45.)

This means that you may renew your certification via video conference with the same physician who most recently issued your certification.

I'm a new patient. Do I have to come into the office?

Yes. Pursuant to the Department of Health Emergency Order issued March 16 by State Surgeon General, Dr. Scott A. Rivkees, and extended via Emergency Order 20-011 and Executive Order 21-45, medical cannabis physicians may only conduct telehealth (remote) appointments for “existing qualified patients with an existing certification that was issued by that qualified physician.”

How do telehealth appointments work?

If you book a telehealth (remote/virtual) appointment, your visit will be conducted via video conference. You will not need to travel.

Please download the Zoom app on your smart phone, tablet, or computer BEFORE your appointment. Note: You cannot complete your appointment without this video conference app.

Within 24 hours of your scheduled appointment, CannaMD will email you two links: a conference link and a link for a state-required consent form that MUST be signed before your appointment. After downloading the Zoom app, click the conference link at your designated time to begin your physician appointment.

Important Reminders:

You do not need to create a Zoom account. If you download the app BEFORE your appointment, all you need to do is click the conference link we send you to begin your meeting.

You need to use the same device (computer, smart phone, tablet) that you downloaded the Zoom app on to start your appointment.

Your device must have a built-in mic and allow both audio and video connections. Laptops, smart phones, tablets, and newer desktop computers work well.

We cannot process your certification, or enter orders into the registry, unless you sign the state-required consent form.

If you have any questions, please don’t hesitate to give us a call at (855) 420-9170.

Are operating hours still the same?

Yes.

As always, physician visits are by appointment only.

Can I still schedule an in-person appointment?

Yes. New and renewal patients still have the option to schedule in-person appointments.

Overview

CannaMD is committed to protecting patients during this unprecedented health crisis, including providing telehealth appointments to the furthest extent allowed by law. At this time, all operating hours remain the same.

CDC INFORMATION

EXECUTIVE ORDER

Questions

We’re here to help! Just give us a call at (855) 420-9170. CannaMD remains committed to serving as a safe and trusted source of medical information for Florida patients.

DISPENSARY FAQS

NORML GUIDELINES

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