Coronavirus Policies

Yes.

As always, physician visits are by appointment only.

No. According to the Department of Health Emergency Order issued March 16 by State Surgeon General, Dr. Scott A. Rivkees, medical cannabis physicians may conduct telehealth (remote/virtual) appointments for “existing qualified patients with an existing certification that was issued by that qualified physician.”

This means that you may renew your certification via video conference with the same physician who most recently issued your certification.

Yes. Pursuant to the Department of Health Emergency Order issued March 16 by State Surgeon General, Dr. Scott A. Rivkees, medical cannabis physicians may only conduct telehealth (remote/virtual) appointments for “existing qualified patients with an existing certification that was issued by that qualified physician.”

According to the Department of Health Emergency Order issued March 16 by State Surgeon General, Dr. Scott A. Rivkees, medical cannabis physicians may conduct telehealth (remote/virtual) appointments for “existing qualified patients with an existing certification that was issued by that qualified physician.”

This means that patients may renew their certification via video conference with the same physician who most recently issued their certification. Unfortunately, non-current CannaMD patients are not eligible to renew their certifications with CannaMD via video.

However, patients who would like to transfer to CannaMD are still welcome to schedule in-person appointments at this time.

If you book a telehealth (remote/virtual) appointment, your visit will be conducted via video conference. You will not need to travel.

Please download the Zoom app on your smart phone, tablet, or computer BEFORE your appointment. Note: You cannot complete your appointment without this video conference app.

Within 24 hours of your scheduled appointment, CannaMD will email you two links: a conference link and a link for a state-required consent form that MUST be signed before your appointment. After downloading the Zoom app, click the conference link at your designated time to begin your physician appointment.

Important Reminders:

You do not need to create a Zoom account. If you download the app BEFORE your appointment, all you need to do is click the conference link we send you to begin your meeting.

You need to use the same device (computer, smart phone, tablet) that you downloaded the Zoom app on to start your appointment.

Your device must have a built-in mic and allow both audio and video connections. Laptops, smart phones, tablets, and newer desktop computers work well.

We cannot process your certification, or enter orders into the registry, unless you sign the state-required consent form.

If you have any questions, please don’t hesitate to give us a call at (855) 420-9170.

Yes. New and renewal patients still have the option to schedule in-person appointments.