Are You Missing Important Phone Calls?
CannaMD may call regarding your appointment, scheduling updates, or important next steps in the medical marijuana certification process.
However, many smartphones now include features that screen, silence, or filter calls from numbers that are not saved in your contacts. Depending on your settings, a legitimate CannaMD call could be sent to voicemail, identified as spam, or hidden from your main call history before your phone ever rings.
Here’s how to make sure you never miss an important call from CannaMD.
Why a CannaMD Call May Be Filtered
Modern smartphones use several tools to reduce unwanted calls, including:
- Call screening
- Spam and scam detection
- Unknown-caller filtering
- Automatic call blocking
- Do Not Disturb settings
- Carrier-provided spam protection
These features can be helpful, but they may occasionally affect legitimate calls from businesses, healthcare providers, and other numbers that are not already saved in your phone.
The Best Way to Avoid Missing Our Call
Save CannaMD’s phone number to your contacts:
CannaMD: (855) 420-9170
Calls from saved contacts are less likely to be screened or silenced. You should also check your phone’s recent calls, voicemail, spam list, and blocked-number settings if you are expecting to hear from our team.
iPhone Call Screening and Filtering
Depending on your iPhone settings, calls from unsaved numbers may be screened, silenced, sent to voicemail, or moved into a separate call list.
How to Review Your iPhone Call Screening Settings
- Open Settings
- Tap Apps
- Tap Phone
- Select Screen Unknown Callers
- Review the available options
Your options may include:
- Never
- Calls from unsaved numbers will ring normally.
- Ask Reason for Calling
- Your iPhone asks the caller to provide their name and reason for calling before your phone rings.
- Silence
- Calls from unsaved numbers are silenced and sent to voicemail.
Selecting Never or Ask Reason for Calling may help prevent legitimate calls from being missed.
How to Check for Filtered iPhone Calls
- Open the Phone app
- Tap the Filter button
- Review Unknown Callers
- Review Spam
- Check your voicemail
Apple notes that calls identified as potential spam by your carrier may be silenced, sent to voicemail, and moved to the Spam list.
Google Pixel Call Screening
Google Pixel phones may use Call Screen to ask callers why they are calling before your phone rings. Depending on the selected protection level, calls identified as spam may be declined automatically without notifying you.
How to Review Call Screen on a Google Pixel
Menu names may vary slightly by phone and software version.
- Open the Phone app
- Tap More options
- Tap Settings
- Tap Spam and Call Screen or Call Screen
- Review your automatic screening and spam-protection settings
Consider choosing a less restrictive screening level while expecting a call from CannaMD.
How to Check for a Missed or Screened Call
- Open the Phone app
- Review your recent calls
- Check for calls labeled Spam or Suspected Spam
- Check your voicemail
- Mark the number as Not Spam if it was filtered incorrectly
Google’s Phone app also allows users to manage caller ID and spam protection within the app’s settings.
Samsung Galaxy Call Screening and Spam Protection
Samsung Galaxy phones may use Caller ID and spam protection, Smart Call, call screening, or blocked-number settings to manage incoming calls.
Depending on the device and software version, suspected spam calls may be labeled, silenced, or blocked.
How to Review Spam Protection on a Samsung Galaxy
- Open the Phone app
- Tap the three-dot menu
- Tap Settings
- Tap Caller ID and spam protection
- Review Block spam and scam calls
Samsung allows users to choose how aggressively suspected spam and scam calls are blocked.
How to Review Samsung Call Screening
On supported Galaxy phones:
- Open the Phone app
- Tap the three-dot menu
- Tap Settings
- Tap Call screening
- Review automatic screening for unknown callers
Samsung notes that available settings may vary by model, software version, and wireless carrier.
How to Check Blocked Numbers
- Open the Phone app
- Tap the three-dot menu
- Tap Settings
- Tap Block numbers
- Review the list for CannaMD’s number
Remove (855) 420-9170 if it appears in your blocked-number list.
Other Android Phones
Call-filtering options vary across Android manufacturers and carriers.
Look in your Phone app or device settings for options such as:
- Caller ID and spam
- Spam protection
- Call Screen
- Blocked numbers
- Unknown callers
- Block spam calls
- Scam protection
You may also have a separate spam-blocking service provided by your wireless carrier.
Don’t Forget Do Not Disturb
Even when a number is not blocked or marked as spam, Do Not Disturb, Focus, Sleep, or other notification settings may prevent your phone from ringing.
If you are expecting a CannaMD call:
- Temporarily turn off Do Not Disturb or Focus mode
- Allow calls from saved contacts
- Make sure your ringtone volume is turned up
- Confirm that your voicemail box is not full
Stay Connected With CannaMD
To help ensure our team can reach you:
- Save CannaMD at (855) 420-9170
- Review your call-screening and spam settings
- Check your recent calls and voicemail
- Review blocked and filtered call lists
- Mark CannaMD calls as safe or not spam
- Return missed calls from our team as soon as possible
A quick settings check today can help prevent an important appointment call from slipping through the cracks.
Do You Have Questions About Medical Marijuana?
CannaMD‘s state-certified network of medical marijuana doctors is available to provide advice and assistance with your medical marijuana questions and needs. Contact CannaMD‘s experienced team at (855) 420-9170 today. Ready to get your card and purchase legal cannabis products? You can find out if you qualify for medical marijuana treatment with our quick online application.
